When you agree with people about how 'awful' it is, you reinforce their victim status rather than inspiring them to become victorious.
When you feel sorry for people you make a bad situation worse for them and at the same time, you drain yourself of your power and energy.
When people are hurting they don't need or want you to feel sorry for them, they want you to inspire and empower them.
If you can't inspire and empower someone going through 'hard times' find someone who can.
Whatever you do, don't feel sorry for people and then walk away from them because if you do, you have contributed to making things worse for them rather than better.
Be the person who encourages and inspires people not the one who walks away from people leaving them feel more discouraged and defeated than before you visited with them.